Lebenslauf:

Berufserfahrung:

seit November 2024: Wissenschaftlicher Mitarbeiter am Lehrstuhl für Wirtschaftsinformatik und integrierte Informationssysteme der Universität Duisburg-Essen von Prof. Dr. Reinhard Schütte

November 2022 - Oktober 2024: Wissenschaftliche Hilfskraft am Lehrstuhl für Unternehmensmodellierung und Wirtschaftsinformatik, Universität Duisburg-Essen

April 2021 – September 2022: Werkstudent im Produktmanagement, GBTEC Bochum

März 2020 ­­­– Februar 2021: Studentische Hilfskraft am Lehrstuhl für Betriebswirtschaftslehre, insb. Controlling, Ruhr-Universität Bochum

Bildungsweg:

Oktober 2022 – heute: Studium der Wirtschaftsinformatik (M.Sc.) an der Universität Duisburg-Essen in Essen

• Fokus: Wirkung und Integration von Informationssystemen

August 2023 – Dezember 2023: Information Technology an der University of Jyväskylä in Finnland

• Auslandssemester im Rahmen des Masterstudiums

Oktober 2018 – September 2022: Studium der Wirtschaftsinformatik (B.Sc.) an der Universität Duisburg-Essen in Essen

• Fokus: Modellierung und Realisierung betrieblicher Informationssysteme

Publikationen:

• Strelow, Luisa; Hendricks, Frederik; Schütte, Reinhard: KI-Agenten in Enterprise Systems – diskutiert am Beispiel der Einzelhandelsdomäne. In: HMD Praxis der Wirtschaftsinformatik. 2026. Details VolltextBIB Download
• Hendricks, Frederik; Seufert, Sarah; Schütte, Reinhard: How to Create Organization-Specific IT Impact Catalogs: A Method for Iterative Knowledge Specialization. In: Proceedings of the European, Mediterranean, and Middle Eastern Conference on Information Systems (EMCIS 2026), im Erscheinen. 2026. Kurzfassung Details BIB Download

  Organizations invest heavily in IT systems yet frequently struggle to justify these investments because the expected benefits remain unspecified and thus not reached. A precondition for measuring the return on IT investments is a systematic prior identification of the impacts those systems are expected to produce. Existing impact catalogs provide a useful starting point but operate at a level of abstraction that prevents their direct application in organizational practice. What is missing is a method that guides the adaptation of generic catalog knowledge toward the specifics of a concrete organization. Drawing on a design science research approach, this article proposes a method for creating organization-specific IT impact catalogs through iterative knowledge specialization. Starting from a generic, process-centric organizational framework, the method incrementally incorporates knowledge about the IT system class, the industry, the company type, and ultimately the specific organization, terminating at the level of specificity at which concrete, observable, organization-specific impacts can be identified. The method is demonstrated through an application to an ERP system implementation at a wholesale company in the plumbing and heating sector. Interviews with organizational members and decision-makers provide evidence that the identified impacts materialize in practice. This contribution advances both the academic understanding of IT impact identification and the practical toolkit for benefit realization planning.

Vorträge:

• Hendricks, Frederik; Seufert, Sarah; Schütte, Reinhard: How to Create Organization-Specific IT Impact Catalogs: A Method for Iterative Knowledge Specialization. European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS 2026), 27. Aug. 2026, Paris.